FAQ :

Did Nyk really design all these products himself?

Yes, this merchandise lineup is exclusively designed and conceptualized by DJ NYK for his fans. That, makes them all a lot more special.

When will my order be delivered?

The expected timeframe for the delivery is 7 to 10 business days.

Do you deliver all over the world?

Yes, international deliveries are made with an extended timeframe of 7-15 business days.

Is there a possibility to change sizes?

We do not offer size changes as a service as we understand everyone is quiet aware of their own dimensions.

Is there a warranty/guarantee on these products?

We do not provide any warranty/guarantee on these products however we are committed to and known for extremely high level of quality standards. Any, one off cases of lapse in quality will be considered exceptionally. Please let us know.

What if my product is delivered damaged?

With the use of the best manufacturing and delivery services in the country and abroad we have extensively negated the possibility of damage products being delivered. However, in case of an occurrence damaged goods will happily be replaced

What forms of payments are acceptable? Do you accept International Cards ?

We currently can only accept DebitCards / Credit Cards issued in India and Net banking option is accepted for Indian bank accounts. However, if you wish to place an order from outside of India please drop us an email with the products that you wish to purchase. We'll assist you.

Are all items autographed by NYK?

Only Limited/Special Collectors Edition Merchandise line ups (announced in promotions) will be personally autographed by NYK.

Is there an extra charge for delivery?

We provide Free Shipping Worldwide. So there is no extra charge for the delivery.

Are the products refundable?

Refunds are only applicable in case of defective/damaged goods.

Do I get a discount?

Discounts are applicable only on valid merchandise discount vouchers issued by TEAM NYK holding all exclusive rights to change the terms and conditions on all such vouchers.

Are these products also available in retail stores?

Currently the merchandise is sold solely through E-tailers. Any plans of movement to retail will be made public as and when it happens.

Is there a discount on ordering in bulk?

Bulk orders are offered discounts post assessing variables, please drop us an email at Shop@djnyk.com to get quotations. 

 
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